The following testimonials are from our Yelp Business Page
Anthony and Pan are top-notch! great family that treats you like one of their own. I've been referring our body damage (collision repair) to Pan's coach craft for over 10 yrs now without a single complaint coming back. I've personally had my Volvo fixed by them a few months ago with EXCELLENT results. Quality and value is always how I shop but when you throw great customer service into the mix...it's a recipe for happy customers. It's extremely hard to find good bodymen these days, majority of body shops are replace and repaint. They've had cars go on to win awards like "super chevy" and such. Until I see different, I'll continue doing business with Pan's, and if things change I'll be sure to update yelp.
Best body shop around. They work with your insurance adjusters and do a perfect job. I have a BMW and it looks brand new after being plowed into 3 times.
My car was side-swiped while parked on a busy one way street. The entire passenger side of my car was damaged. I visited four collision repair shops along Anaheim St. prior to arriving at Pan's Coach Craft. Unlike the four previous establishments that I received estimated from, I was greeted at Pan's with an enthusiastic smile and a sincere, "Hi! How can I help you?"
After receiving an estimate from a young man named Anthony (who I later found out is the owner), I contacted my insurance company to inform them that Pan's Coach Craft was where I wanted to have my car repaired at. The transaction was absolutely seamless. Anthony forwarded pictures to my claim adjuster and maintained correspondence with him during the entire duration of the repair. Furthermore, Anthony reserved my car rental for me and provided transportation to and from the car rental location. Finally, Pan's diligently notified me with the progress the repair (including images)!
Anthony was extremely professional when it came to my fix. I chose to pay without insurance after hitting black ice coming back from big bear and blowing out my left side headlight, turn signal, denting the hood and fender, along with other minor details. When I came to him faor an estimate I was there for about 20 minutes and here's why.... I knew exactly what I wanted to be repaired and he didn't try to haggle me into paying for anymore. WOW! After a fairly priced estimate with no BS in between he quoted me 3 days (everyone else quoted me about 10). Long story short I brought my car in at the time agreed upon over the phone and he had it ready in the amount of time he promised. He even threw in a new brake light for me, no charge!
His boys did a great job on my Toyota 4runner! Highly recommend!
These guys are awesome. I have a one off year Galaxie 500 that had some unfortunate damage. Anthony did me right. He worked with my insurance company and was personal and professional all the way. His dad did work on the car 15 years ago and his current work mimics that old school way of doing things. The way it should be done. They take pride in what they do and I highly recommend this body shop..
Called for a quote around 4:30pm. Anthony said bring it in the morning so he can take a look at. Went in next day at 8am. Gave me a cheap quote. Said leave the car, will call you after it is done. Picked up car at 4:20PM. SAME DAY SERVICE. Anthony is extremely courteous,professional, and reasonable. I love the new lights he put in as well. I thank God for people like Anthony. He has a gift. To be able to fix something broken and make it better then before. I definitely recommend him.
Great service! I went in after a minor collision, expecting a pretty large bill and to be upsold. When I got there Anthony was AMAZINGLY friendly and honest, making sure I would get everything repaired exactly as it needed to be. The price was very fair for the work to be done and I agreed to the quote after talking and receiving a few options on how I could get a good repair without paying too much. I was not upsold, or told I needed to go for a higher priced option (although a few were offered). When I saw the work I was amazed at how good it looked, especially for the price. I will definitely come back in the future if I have any more problems!
These guys are amazing. I had been in a fender bender a week or two before and hadn't had any time to get it taken care of because of some health issues. Anthony was sooo professional and made things a breeze for me. He explained the bill clearly and gave me options that allowed me to save myself a ton of money. I was even given rides to and from Pan's Coach Craft. It seemed like every possible convenience was provided for me, and it was especially pleasant being in such a well put together, clean shop.
I strongly recommend these guys! They're at the top of my list.
So this is the first review I have written on Yelp, although I have used Yelp several times when researching I have never been compelled to contribute to it. I am very satisfied with the level of work that was done to my car. Anthony delivered as he promised he would do, and I would recommend his services and shop to my friends and family.
I had a no so pleasant experience with another body shop in the Long Beach area, and was very cautious when dealing with another company. I can honestly say that my demands were met, and I would deal with this shop again.
Anthony, you have a stellar shop and I am very grateful for your fabulous repair work and customer service. Should you need a reference for a customer, I would be happy to testify to your excellence.